Public Report Links - External Submissions
Let anyone submit reports without an account - customers, visitors, contractors - while keeping everything in one unified system with full analytics.
Public Links vs. Traditional Systems
Most platforms require everyone to have an account. We don't.
| Capability | Traditional | With Public Links |
|---|---|---|
| Customer feedback | Separate email or Google Form | Same platform, same analytics |
| Visitor incident reports | Paper forms or verbal reports | Digital, timestamped, searchable |
| Contractor submissions | Create account for each contractor | Share link, no account needed |
| Public kiosk check-ins | Not possible without login | QR code or link on any device |
| Data consolidation | Manual export from multiple systems | One dashboard, one export |
| Trend analysis | Spreadsheet gymnastics | Built-in filtering & analytics |
The Bottom Line
Public links mean you get one source of truth. Whether a report comes from your staff, a visitor, or an external contractor, it all lands in the same system with the same analytics. No more piecing together data from emails, paper forms, and separate tools.
Why Public Links Matter
No Account Required
Anyone with the link can submit a report. No sign-up, no credentials, no barriers. Perfect for customers, visitors, and one-time submissions.
One Unified Platform
Public and internal submissions live together. No fragmented emails, spreadsheets, or separate systems. Everything in one place.
Full Analytics & Export
View submissions in a preview table, filter by date or field values, and export to Excel. Track trends like noise complaints or maintenance requests over time.
Fully Customizable
Design the form exactly how you need it. Add any field type, set required fields, and control every aspect - all managed by your organization.
How to Set Up a Public Link
Create shareable links for any report in just a few clicks.
Go to Custom Reports
Navigate to Custom Reports in your admin menu and find the report you want to make public.
Open Public Links
Click the Public Links column for that report. You'll see options to create a new link or manage existing ones.
Create a New Link
Click Add Public Link. Give it a name (e.g., "Lobby Kiosk" or "Customer Feedback") so you can track where submissions come from.
Share the Link
Copy the generated URL and share it however you need - embed on your website, print as a QR code, or send directly to external parties.
View Submissions
All submissions appear in your regular submissions list. Filter by source, export to Excel, or view trends in the analytics dashboard.
Multiple Links Per Report
Create separate public links for different contexts - one for your website, one for the lobby kiosk, one for contractors. Each link tracks its source so you know where submissions originate.
How Organizations Use Public Links
Property Management
Broken dryer? Water leak? Fire hazard? Have tenants submit reports with photos, triggering instant email alerts to the right staff. See the problem before arriving - no more guessing from vague text descriptions.
Security & Patrol
Broken lock? Injury hazard? Suspicious package? Visitors can report incidents without needing to find a guard. Empower people to flag what matters. All submissions feed into the same system used for patrol logs by your guards, giving security one system to respond from.
Contractor Management
With a link or QR code, have contractors detail the work performed and attach photos. Have them sign for equipment. Or have them photograph their end-of-day lockup. Each case you'll get an instant documented record that won't get lost in emails or texts.
Customer Feedback
Collecting feedback? Share a link or QR code. Responses flow into your analytics dashboard - filter by date, export to Excel, or view individual submissions. Analyze trends over time without spreadsheet chaos.
Ready to streamline your field operations?
See how FieldPad can help you collect reports from anyone, anywhere.
Frequently Asked Questions
Common questions about public link functionality.
Ready to Enable Public Reporting?
Head to Custom Reports to create your first public link.
Go to Custom Reports